Welch Allyn SCANTEAM 2380 WAND Specifications download pdf (Page 44)

5–2

Maintenance and Troubleshooting

5.3 Inspection

Cords And Connectors

The scanner cord and the “Y” interface cable should be inspected

periodically for wear and other signs of damage. A badly worn cord may

interfere with the proper operation of the unit and may require replacement

of the scanner. Damaged scanner cables and/or connector(s) can be

repaired/replaced by Welch Allyn.

Scanner Case

The scanner enclosure should also be routinely examined for signs of

damage. A badly dented enclosure may contact internal components and

result in damage to or malfunction of the unit.

5.4 Troubleshooting

If the scanner fails to operate properly, perform the following checks:

1) Check the “Y” interface cable connection(s) to make sure the scanner

is properly attached to the host P.C.

2) If the unit has been programmed to “beep” on Reset, did it “beep”?

Failure to beep indicates a possible internal wand problem. Contact

Welch Allyn for assistance (refer to page 5–4).

3) Confirm that the scanner has been programmed for the correct

terminal.

4) Confirm that the scanner is properly configured for the bar code

symbology(s).

5) Inspect the quality of the bar code symbols that are being used.

Symbols that are of a low contrast, scratched or otherwise defaced

may cause scanning problems. To verify scanner operation, test the

system with a high quality bar code symbol. As an additional check,

verify the quality of bar code symbols with a bar code verifier such as the

Quick Check, available from Welch Allyn.

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Welch Allyn SCANTEAM 2380 WAND Specifications Page 44